Delivery & Payment

FREE UNITED KINGDOM STANDARD DELIVERY ON ORDERS OVER £30!


This offer:

is only valid for orders delivered in the United Kingdom
only applies to standard delivery*
only applies to basket totals of £30.00 (inc VAT) or more
is not valid for next-day or weekend delivery
will automatically be applied at the checkout.


DELIVERIES TO THE UNITED KINGDOM ONLY

Delivery charges as follows:

2-5 working day delivery via UK Mail = £4.99, this is for orders under 10kg

2-5 working day delivery via UK Mail = £9.95, this is for orders over 10kg

Your basket will show if your purchases go over 10kg and will amend the cost accordingly.



Important information when opening your parcel

Please take extra care when opening your parcel as the bottles are packed in air bags that hold the contents tight and safe while in transit. We recommend that the bag be pierced or cut so it is easier to take the bottle out of the bag. We will not be held responsible for damages that occur if this is not carried out.

Tracking Instructions

When your order is packed and ready for collection by the courier you will receive a notification via email with instructions for tracking your parcel.

Payment

We accept the following major payment cards only; Visa and Mastercard, Amex, Apple Pay, Google pay and Android pay.

Payment will, be debited from your account upon receipt of your order.

If the issuer of your payment card refuses to authorise payment, we will not be able to process your order and you will be advised that the transaction cannot be processed.

Product orders will be processed within 2 working days of receipt of payment and will be sent to the shipping address provided.
If an order is not received within 7 working days, then please contact us using the contact form on home or at: customercare@finewinestore.co.uk, quoting your order number.